Though such continuous improvement techniques as Lean and Six Sigma were originally conceived for manufacturing, they do have relevance with RIM. In this session, you will learn how Sanofi uses Lean techniques as a roadmap to measureable results in its day-to-day operations, and to improve processes and relationships with other transversal functions, including legal, IT, security, facilities, and HR.
Upon completion of this web seminar, participants will be able to:
- Facilitate a group activity to identify "pain points"
- Create opportunities for improvement and categorize them
- Use a Benefit-Effort Matrix to prioritize opportunities and concentrate on "quick wins" focus
- Establish ownership of the continuous improvement effort focus
Skill Level: Core
Education Thread: Strategic Planning & Framework
Estimated time of completion: 1.5 hour
ICRM Maintenance Credits: 1.5 credits pre-approved
IGP Recertification Credits: 1.5 General Credit