This web seminar is from the 2013 ARMA International Annual Conference.
Using lessons learned from a successful initiative, this session focuses on the many elements of change that must be managed during a global business transformation, from storing paper records at the end of their lifecycle to leveraging intellectual property electronically as a strategic advantage. You will get a hands-on view of the human elements, the procedure changes, and the technology considerations that had to be aligned to successfully implement a document management system.
You have 12 months from the date of registration to complete the web seminar.
Upon completion of this web seminar, participants will be able to:
1. Identify the elements of change management and how to scale them in a multi-deliverable project
2. “Chunk” the change so it’s palatable for your “staff" and your customers
3. Utilize a checklist of change controls for outsourcing, process standardization, and on-boarding a document management system
Skill Level: Strategic
Education Track: Business Value
Estimated time of completion: 1.0 hour
ICRM Maintenance Credits: 1.0 credit
IGP Recertification Credits: 1.0 General