This web seminar is from the 2013 ARMA International Annual Conference.
Social media is being used by more and more organizations for business purposes, but many organizations don’t know how they are using those tools and the risks involved. This session will describe an approach to assessing how an organization uses various social media services and how to manage them effectively.
You have 12 months from the date of registration to complete the web seminar.
Upon completion of this web seminar, participants will be able to:
1. Identify different methods for identifying organizational social media accounts
2. Identify how the organization is using social media in support of business objectives
3. Identify risks associated with unmanaged use of commercial social media services
4. Identify questions to ask as part of the social media assessment
Skill Level:Management, Strategic
Education Track:Technology Solutions
Estimated time of completion: 1.0 hour
ICRM Maintenance Credits: 1.0 credit
IGP Recertification Credits: 1.0 General