Those who have put in the effort that goes into updating or designing an information management program will often wonder why the results are not as strong as they hoped for. Usually the shortcomings aren’t because of a lack of information management knowledge but rather due to not strategically preparing the organization to accept and adopt the changes.In this session, you’ll learn how change management can be used to help enhance your programs, and how to devise a step-by-step action plan that will foster acceptance and adoption.
Upon completion of this web seminar, participants will be able to:
- Determine when and where change management can be used to enhance their own programs
- Identify elements of change management that can be used by their organizations
- Draft an outline for an action plan with steps that focus on change and adoption
Estimated time of completion: 1.0 hour
ICRM Maintenance Credits: 1.0 credit
IGP Recertification Credits: 1.0 General