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Communicate to Win: Key Skills for Records Managers

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Price: $35.00
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Excellent business communication skills are especially important for records managers because they must convey complicated ideas in a clear and persuasive way. Failing to effectively describe the importance of defensible retention or of litigation preparation, for example, could result in inefficient budgets and support - as well as organizational damage. In this session, you'll learn several proven strategies for communicating more successfully with senior managers and other key stakeholders.
Learning Objectives
Upon completion of this session, you will be able to:  
  1. Explain the need for support for your strategic programs 
  2. Describe ways to better communicate with senior managers, IT, and other stakeholders 
  3. Demonstrate an ability to speak and write more clearly and persuasively
Skill Level: Core
Education Track: Records & Information Management
Estimated time of completion: 1.0 hour
ICRM Maintenance Credits: 1.0 credit pre-approved
IGP Recertification Credits: 1.0 General pre-approved