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Using Social Media in Organizations (ARMA TR-21-2012) (PDF)

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Complementing ANSI/ARMA 18-2011 Implications of Web-based, Collaborative Technologies in Records Management (ANSI/ARMA 18-2011), this new technical report offers advice on implementing social media within the context of accepted RIM best practices. Topics include governance, infrastructure/technology, processes and controls, change management, training, and audit/evaluation.
Product Code V4934
ISBN 978-1-936654-10-9
Format PDF
Year Published 2012
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