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Contact ARMA for Support and Service

ARMA International
11880 College Blvd., Suite 450
Overland Park, KS 66210, USA
+1 913.444.9174
+1 913.257.3855

For general inquiries, please e-mail

For membership inquiries, please e-mail

For education inquiries, please e-mail

For IGP inquiries, please e-mail

For bookstore inquiries, please e-mail


HQ Staff

Office of the CEO



Jocelyn Gunter

Phone: 913.217.6017

Director of Professional Development

Diane Carlisle

Phone: 913.312.1742

Membership and Volunteers


Director of Strategic Affairs

Liz Icenogle

Phone: 913.217.6008

Senior Manager, Membership

Lia Shore

Phone: 913.428.8911

Region and Chapter Manager

Heather Lehman

Phone: 913.312.1741

Member Services Coordinator

Beth Eland

Phone: 913.444.9174

Member Services Coordinator

Andrea Haley

Phone: 913.444.9174

Volunteer Experience Specialist

Carrie Renuart

Phone: 913.428.8910



Director Finance & Administration

Lisa White

Phone: 913.444.9174

Accounting Coordinator

Terry Sanders

Phone: 913.444.9174

Education and Publications


Director of Education and Publications

Kristina Franz

Phone: 913.312.1740


Vicki Wiler

Phone: 913.444.9174

Education Program Manager

Kerrianne Aulet

Phone: 913.444.9174

Education Program Manager

Nikki Unmack

Phone: 913.444.9174



Exposition Manager

Paula Banes

Phone: 913.217.6023

National Account Manager

Jennifer Millett

Phone: 913.217.6022

Sales and Event Specialist

Karen Skaggs

Phone: 913.444.9174



Director of IT

Nate Hughes

Phone: 913.217.6019

Marketing, Communications and Events

Creative Director

Brett Dietrich

Phone: 913.217.6022

Senior Content Writer

Jeff Whited

Phone: 913.444.9174