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Board of Directors
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The board of directors plays an important role within our association. Professionals from across our industry come together to provide strategic vision to the association. The board and ARMA staff are here to serve, so please let us know how we can help.


ARMA International Organizational Chart
ARMA’s Governance Documents and Minutes




Ilona Koti, , MLS, MS IM, CRM, PMP, CDIA+, CC

Pollock Pines, CA

Phone: 408.705.8253

Video introduction


Ryan Zilm, CRM, CIP, IGP, CEDS

Tesoro Corporation
19100 Ridgewood Pkwy
San Antonio, TX 78259

Phone: 210.660.4647

Video introduction


Michael Haley

Radian Guaranty, Inc.
11 East 15th St.
Barnegat Light, NJ 08006


Video introduction

Immediate Past President

Tera Ladner, J.D., IGP, CRM

1932 Wynnton Road
Columbus, GA 31999

Phone: 706.763.2656

Video introduction


Mark H. Chardack, MBA

Hanzo Archives Inc.
547 Golfview Drive
Gulfstream, FL 33483

Phone: 561.789.6257

Video introduction


Margaret Hermesmeyer, MLIS, IGP, CRM

Office of the Attorney General of Texas
PO Box 12548, Austin, TX 78711-2548

Phone: 512.463.2154

Video introduction


Mark Levin, CAE, CSP

B.A.I., Inc.
10015 Old Columbia Rd.
Suite B215
Columbia, MD 21046

Phone: 301.596.2584

Video introduction


Susan Goodman, FAI, MLS, CRM, IGP, CIP, CIPP/US, ERMs, ECMp

Infoflo Consulting LLC

Phone: 914.260.6114


Jason C. Stearns, IGP, CRM

40 East 52nd Street
New York, NY 10022

Phone: 212-810-3134


John J. Jablonski, Esq.

Managing Partner
Gerber Ciano Kelly Brady LLP
70 Niagara Street
Suite 211
Buffalo, NY 14202

Phone: 716.313.2082


Elections occur every year for the president elect and the director roles. The treasurer is elected every other year and can serve up to two terms. 

The Election Management Task Force manages the annual election process and ensures a fair election independent of the board of directors. The call for nominations begins in September every year and is open for approximately six weeks. Potential candidates must submit their materials to the Election Management Task Force, who reviews them to ensure the candidates meet the required minimum qualifications. Once candidates are qualified, they are announced, usually by the beginning of December. The election takes place in January. Voting is open to all Professional members for a period of three weeks.