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Information for RIM Professionals
ARMA is proud to offer a collection of material specifically of interest to RIM professionals, covering a wide range of information management-related subjects. Browse by material type below.
Information Management Journal Articles
(1999IMJ) Commercial Regulation in the United States: A Constitutional Perspective (PDF)
There exists considerable tension between the federal and state governments regarding the extent of their respective domains. For the information manager, th ...
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(1999IMJ) Copyright Law and the Internet (PDF)
How does copyright law apply to the distribution of information electronically? Internet users should monitor legislation if they want to avoid running afoul ...
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(1999IMJ) Dynamic Office Politics: Powering Up for Program Success! (PDF)
Office politics - and all of the accompanying agendas - have become such a pervasive factor in today&rsquot;s business world that the success of an infor ...
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(1999IMJ) Knowledge Management: Capturing the Essence of Know-How and Innovation (PDF)
The intersection of business practice, organizational culture, and information technology comprising a knowledge management solution sets knowledge management ( ...
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(1999IMJ) Personal Business Records in an Electronic Environment (PDF)
The transition from paper to electronic recordkeeping has drastically affected the records we maintain personally in our offices and cubicles. We correspond via ...
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(1999IMJ) Records Management: From Profession to Scholarly Discipline (PDF)
The nature of professionalism is reviewed and the argument made that records management can be classified as a professional discipline. Significant elements ...
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(1999IMJ) Searching for Relevance in the Virtual Files of the Future (PDF)
The scarcity of relevant information is directly related to the ever-increasing amount of total information. The bigger the information haystack, the harder it ...
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(2000IMJ) Developments in the Law of Electronic Commerce (PDF)
Electronic commerce is a rapidly developing area of law, and one with high stakes for all the players. (Information Management Journal article; PDF download; ...
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(2000IMJ) Employing Records Professionals in the Information Age (PDF)
What should the entry-level records and information manager know to launch a career in the field? Are educators steering students in the right direction? This s ...
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(2000IMJ) Knowledge Management: To Be or Not to Be? (PDF)
As executive interest in knowledge management increases, confusion concerning what it is also increases. KM is not a technology; however, technology is funda ...
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(2000IMJ) Life Cycle Information Management: A Case Study (PDF)
How can users capture multimedia products in such a way that they can manage them as records? This question is answered in this case study that explores the com ...
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(2000IMJ) Metadata and ISO 9000 Compliance (PDF)
Advances in technology have changed organizations and altered the role of records managers. International standards such as the ISO 9000 suite highlight the ...
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(2000IMJ) Outsourcing: The Right Decision? (PDF)
In the records and information field, outsourcing may apply to computer operations, forms management, imaging, records center operations, or even the total r ...
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(2000IMJ) Preparing to Be a RIM Consultant (PDF)
There are tremendous professional opportunities for those willing to explore new technology-driven areas where records and information management priciples and ...
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(2000IMJ) RIM in Developing Countries: The IRMT Trust (PDF)
The major factor contributing to gross inefficiencies and lack of continuity in politics, procedures, and measures of many African states is not, as commonly su ...
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(2000IMJ) Something Funny Is Happening on the Way to Knowledge Management (PDF)
The continued requirement to balance good RIM practices with good KM practices appears to be contradictory at first glance, but it is important for both informa ...
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(2001IMJ) An Institutional View of Electronic Records Management: Hospitals and Teleradiology (PDF)
Implementations of electronic recordkeeping systems affect the appraisal of previously established records series, the way these series function in the workplac ...
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(2001IMJ) Automatic Categorization: How it Works, Issues, and Impacts on Records Management (PDF)
RIM professionals can benefit from learning the strengths and potential weaknesses of automatic categorization. (Information Management Journal article; PDF ...
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(2001IMJ) Data Mining: A Slippery Slope (PDF)
Data has become the central asset of many organizations, an asset viewed as saleable in the same way as any other physical asset.
(Information Man ...
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(2001IMJ) Digital Signatures and Global E-commerce: Part I - U.S. Initiatives (PDF)
Historically, commercial transactions have taken place by phone, fax, wire, and mail, with paper documents the end product of the transactions' official consumm ...
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(2001IMJ) E-business, E-government, and Information Proficiency (PDF)
E-business and e-government are presenting unprecedented opportunities and challenges for record and information management professionals. (Information Manag ...
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(2001IMJ) E-transactions: The Impact of the Internet on the Financial Sector (PDF)
The growth of e-transactions in the financial sector has raised privacy concerns, and government legislation and regulations are likely to have an impact on e-b ...
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(2001IMJ) Electronic Mail: From Computer to Courtroom (PDF)
The online world has brought information into a whole new light, and companies are valuing e-mail as a viable communication and recordkeeping source. With that ...
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(2001IMJ) Electronic Records and the Right to Privacy (PDF)
As records and information managers continue to be inundated with electronic records, unique privacy issues emerge. Protecting people's rights to privacy may ac ...
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(2001IMJ) Electronic Records Management Defined by Court Case and Policy (PDF)
Two lawsuits, Armstrong v. Executive Office of the President and Public Citizen v. Carlin, established e-mail recordkeeping policy for the U.S. fe ...
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(2001IMJ) Managing Intellectual Capital (PDF)
Intellectual capital management encompasses a wide range of activities, all of which are designed to help an organization gain maximum advantage from the knowle ...
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(2001IMJ) Megatrends in International Records Management (PDF)
The most important things to happen to records and information in a global context during the past few decades include ideas that have revolutionized RIM and ...
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(2001IMJ) Protecting Privacy (PDF)
With society's demand for greater access to information, can personal data truly be kept confidential? Information professionals and auditors are collaborating ...
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(2001IMJ) Records, Computers, and Resources: A Difficult Equation for Sub-Saharan Africa (PDF)
If records are to survive and be useful in supporting the functions of a public organization, ensuring the rights of citizens, and preserving a cultural record ...
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(2001IMJ) Should PDF Be Used for Archiving Electronic Records? (PDF)
There are issues that affect PDF&rsquot;s usefulness for creating, distributing, and storing electronic documents designated as records for retention. Hardw ...
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(2001IMJ) The Electronic Signatures in Global and National Commerce Act: A Sea Change... (PDF)
The U.S. federal Electronic Signatures in Global and National Commerce Act enacted in June 2000 has significantly changed the playing field. Although styled as ...
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(2001IMJ) The Indiana University Electronic Records Project: Lessons Learned (PDF)
Evidence exists that automated systems are out of control and need to be better managed. Records professionals are increasingly viewed as part of the solution, ...
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(2001IMJ) The InterPARES International Research Project (PDF)
The International Research on Permanent Authentic Records in Electronic Systems (InterPARES) is a large, multinational, collaborative research endeavor that aim ...
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(2001IMJ) The Tools and Technologies Needed for Knowledge Management (PDF)
As technology continues to advance the potential capabilities and value of knowledge management, records and information managers need to begin harnessing those ...
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(2002IMJ) A Brave New World (PDF)
Proper, scheduled destruction of information is both a highly responsible and necessary business activity, one mandated by legal and regulatory requirements - a ...
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(2002IMJ) A Case for Competitive Intelligence (PDF)
For more than a decade, there have been those who have worked to get businesses to recognize the existence and utility of active, externally oriented, intell ...
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(2002IMJ) Chief Privacy Officer: Your Next Career? (PDF)
Growing sensitivity to privacy aspects of customer and employee information has given rise to the creation of a position to focus corporate attention on right a ...
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(2002IMJ) Classifying Electronic Documents: A New Paradigm (PDF)
The underlying assumption of the current paradigm for records and information management is that there is now too much information to manage at the document lev ...
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(2002IMJ) Customer Connections: A RIM Opportunity (PDF)
Customer relationship management is an ongoing process of understanding customers - how they spend money, what they like and don't like - and using that informa ...
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(2002IMJ) Designing Better Documents (PDF)
The concern for simplifying and easing functional documentation has spawned a number of efforts to first understand what makes documents usable and, second, to ...
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(2002IMJ) Developing Strategic Competencies: A Starting Point (PDF)
Focusing on strategic planning is more critical than ever before for records and information managers. Behaving, thinking, and becoming strategic is not easy ...
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(2002IMJ) Ethics: Good, Evil, and Moral Duty (PDF)
Business ethics are absolutely critical today, but first organizations must define what is ethical and understand that what is ethical today may not be ethical ...
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(2002IMJ) Everything You Wanted to Know About DoD 5015.2 (PDF)
The U.S. Department of Defense's Design Criteria Standard for Electronic Records Management Software Applications, better known as DoD 5015.2, debuted in ...
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(2002IMJ) Exposing Legal Land Mines (PDF)
The legal landscape is changing rapidly with the passage of new laws whose intent is to bring technology under control through the legal system. These new laws ...
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(2002IMJ) Fighting Terrorism with Information (PDF)
In the weeks following the September 11 terrorist attack, it became clear that traditional military tools and operations would have limited efficacy against the ...
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(2002IMJ) From the Punched Card to the Web (PDF)
Data visualization is a viable strategy for almost any large information space, so why not use it to work with shared data? This article examines the history an ...
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(2002IMJ) Information Architecture: Five Things Information Managers Need to Know (PDF)
Information architecture (IA) is a relatively new field, one born in the high-tech boom of the 1990s. Given the current interest in information technology (IT), ...
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(2002IMJ) Information Education in the 21st Century (PDF)
In the past, many people became records managers without formal training and learning on the job. That approach has been made obsolete as records management evo ...
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(2002IMJ) Information Preservation: Changing Roles (PDF)
The proliferation of electronic records requires both records managers and archivists to redefine their roles. Like archivists, records managers must plan for t ...
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(2002IMJ) Internet II: The Adventure Continues (PDF)
The next phase of the Internet will consist of business applications utlizing relational data structures and databases. (Information Management Journal artic ...
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(2002IMJ) Leap of Faith (PDF)
Many reocords and information managment practitioners are realizing what it takes to advance from entry-level jobs to powerful roles within their organizations. ...
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(2002IMJ) Lies, Corruption, and Document Destruction (PDF)
When trouble appears imminent for employees or the organization for which they work, the law prohibits destroying evidence that may be relevant to the issues at ...
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(2002IMJ) On the Horizon (PDF)
Although society has become accustomed to cell phones, the extension of wireless communications to other devices will add addition complex layers to business co ...
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(2002IMJ) Preservation of the Times (PDF)
Digital informational artifacts, including records, documents, and data, share core digital capabilities that give them irresistible advantages over traditional ...
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(2002IMJ) Preservation Risk Management for Web Resources (PDF)
Preserving Web content requires substantial resource commitments and flexible and innovative approaches to new technologies, organizational missions, and u ser ...
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(2002IMJ) Privacy: What Every Manager Should Know (PDF)
Consumers have become increasingly concerned aobut the potential misuse of information about them by both government and business. Other developments that have ...
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(2002IMJ) Protecting Your Identity (PDF)
Considered one of the fastest-growing crimes in the United States and already a large problem worldwide, identity theft has become a plague on modern society. I ...
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(2002IMJ) Records Under Fire (PDF)
The concept of compartmentalization garnered serious attention after a massive fire broke out in St. Louis' National Personnel Records Center in 1973. The exper ...
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(2002IMJ) Safeguarding the World's New Currency (PDF)
Privacy is perhaps one of the most important issues businesses face today. In today's global economy, powerful computers and vast databases have become mega par ...
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(2002IMJ) Six Months that Changed the Face of Information Management (PDF)
The September 11 terrorist attacks, the Enron/Arthur Andersen debacle, the War on Terrorism, and a heightened emphasis on privacy and security have profoundly a ...
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(2002IMJ) Spreading the Ethical Word (PDF)
Many multinational corporations are learning that it is in their companies' best interests to practice business ethics not only at home, but also wherever in th ...
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(2002IMJ) Strategic Information Management: Understanding a New Reality (PDF)
Where records and information managers have concentrated traditionally on the evidential qualities of records, they are now realizing a greater interest in the ...
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(2002IMJ) Strategic Tools for RIM Professionals (PDF)
Three strategic competencies - vision, electronic scanning, and scenario planning - can work together to support an organization's overall strategic process.
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(2002IMJ) The Dos and Don'ts of Records Storage Contracts (PDF)
One challenging aspect of storing records offsite is negotiating a solid contract that will serve both parties over the years of storage and eventual move-out. ...
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(2002IMJ) The Ethics of Database Marketing (PDF)
Technology has advanced to a state where collection, enhancement, and aggregation of data are instantaneous. Corporations now have the technology to analyze the ...
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(2002IMJ) The IM Building Blocks (PDF)
More and more, organizations are thinking and operating strategically -- their very survival depends on it. Yet the information management professional's paradi ...
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(2002IMJ) The ISO 15489 Imperative (PDF)
ISO 15489 represents a major milestone for the worldwide community of people whose job it is to help manage corporate records. The standard is written specifica ...
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(2002IMJ) The Writing on the Wall (PDF)
Information technology has centered on collecting, storing, transmitting, and presenting data - or on the "T" in IT. That focus is shifting, however, to the "I" ...
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(2002IMJ) Using Information and E-mail for Political Gain (PDF)
The marriage of communications technology and political behavior in the workplace may lead to unforeseen and dysfunctional results as people increasingly use e- ...
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(2002IMJ) Wireless Information Management (PDF)
The growing use of digital devices to create, store, transmit, and access information has the potential to change the very nature of how an organization's infor ...
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(2003IMJ) Integrating an ERDMS in an IT Environment (PDF)
As the U.S. Environmental Protection Agency's experience illustrates, an effective electronic records management solution must consider yesterday's, today's, an ...
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(2003IMJ) Prepared or Not ... That Is the Vital Question (PDF)
Whether an unplanned event or full-blown disaster strikes an organization, having an adequate, comprehensive, and tested contingency plan can mean the differenc ...
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(2003IMJ) Protecting Records - What the Standards Tell Us (PDF)
One of the key competencies of the records and information management profession is the appropriate management of inactive and vital records. Efficient and prot ...
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(2003IMJ) Putting Strategic into Information Management (PDF)
Managing information strategically is no different than strategically managing finances, human resources, marketing, sales, research and development, operations ...
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(2003IMJ) Recordkeeping Integrity: Assessing Records' Content After Enron (PDF)
A culture in records and information management is emerging: one fostering greater concern about the form of corporate records than the substantive content they ...
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(2003IMJ) So You Want to Implement Automatic Categorization? (PDF)
The massive amounts of data available through the Internet, extranets, and internal corporate databases have created the need for new techniques to organize ...
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(2003IMJ) The "Wonder Years" of Knowledge Management (PDF)
Knowledge Management may not be as written about, talked about, or praised as the "next best thing" as much as it was a few years ago, but KM remains a top prio ...
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(2003IMJ) The Corporate Records Conundrum (PDF)
E-mail is striking fear into the hearts of many in the records management world because they can haunt an organization for years and provide damning evidence th ...
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(2003IMJ) The Truth About Taxonomies (PDF)
In an office situation, a taxonomy or classification scheme to organize paper and/or electronic documentation is required. Organizations that build business tax ...
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(2003IMJ) The Unlikely Heroes of Cyber Security (PDF)
Viruses, privacy breaches, and other malicious cyber activities regularly threaten organizations' vital information. Cyber insurance providers hope to control t ...
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(2003IMJ) The Value and Use of Standards in the Microfilm Industry (PDF)
There is a widespread misconception about standards that must be dispelled: Standards are OK for some industries like automobile manufacturing, but they inhibit ...
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January/February 2003
(2003IMJ) What Every Business Needs to Know About HIPAA (PDF)
Most healthcare organizations must comply with the Health Insurance Portability and Accountability Act's (HIPAA) Privacy Rule by April 14, 2003 -- but do all or ...
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(2004IMJ) A Framework for EDMS/ERMS Integration (PDF)
Integrating electronic document management systems (EDMS) and electronic records management systems (ERMS) ensures records are designated as such and receive ...
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November/December 2004
(2004IMJ) Adopting Electronic Records Management: European Strategic Initiatives (PDF)
Records management in Europe, for so long perceived as an activity for long-term archiving and of little business value, is now being received at the top lev ...
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July/August 2004
(2004IMJ) An Enterprise Content Management Primer (PDF)
Enterprise content management (ECM) is increasingly important in helping organizations manage and control content according to their business goals and legal ...
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September/October 2004
(2004IMJ) Can You Understand Me Now? (PDF)
Soon records and information managers will be required to address the output of voice recognition systems as an integral part of their electronic records retent ...
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January/February 2004
(2004IMJ) Electronic Records as Evidence: The Case for Canada's New Standard (PDF)
(2004IMJ)Canada's Electronic Records as Documentary Evidence standard will establish requirements for individuals and organizations to follow when creating digi ...
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(2004IMJ) Innovations in Information Management Technologies (PDF)
Thanks to sweeping new regulations and an investigatory climate in corporations worldwide, fine minds are turning their attention to solving |
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(2004IMJ) Professional Certification: Does It Matter? (PDF)
What are the benefits of professional certification, and why should records managers pursue it?
(The Information Management Journal; PDF do ...
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November/December 2004
(2004IMJ) The Information Shortcomings of 9/11 (PDF)
One of the most important lessons of September 11, 2001, may be that informational -- not organizational -- solutions are necessary as organizations and gove ...
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November/December 2004
(2004IMJ) Web Sites as Recordkeeping & "Recordmaking" Systems (PDF)
Web sites make records but they do not keep records in ways that match up to sound recordkeeping requirements. Still, Web sites are important sources of orga ...
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November/December 2004
(2004IMJ) Why Records Cooperatives?
For participants, records cooperatives provide local governments with worthwhile benefits, including efficiency, economy, and performance. The idea is local ...
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November/December 2004
(2005IMJ) A National Response to ISO 15489: A Case Study of the Jamaican Experience (PDF)
A group of records management professionals in Jamaica joined to determine how they could best use ISO 15489 to advance records and information management. < ...
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March/April 2005
(2005IMJ) A Records Management Program that Works for Archives (PDF)
Clearly defining records management responsibilities ensures the capture of significant records and facilitates their transition to archival custody and use.
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May/June 2005
(2005IMJ) Controlling the Risks of Content Publication (PDF)
Content management is the responsibility of all functional areas in an organization, but IT and records management should share managerial responsibility.
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January/February 2005
(2005IMJ) Creating Order out of Chaos with Taxonomies (PDF)
The increasing volume of electronic records and the frequency with which those records change require the development and implementation of taxonomies
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May/June 2005
(2005IMJ) Electronic Records Management on a Shoestring: Three Case Studies (PDF)
Developing and implementing a full-fledged, certified ERM system requires time, resources, and a big budget. But the records manager who takes low-cost, high-va ...
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January/February 2005
(2005IMJ) Fostering a Compliance Culture: The Role of The Sedona Guidelines (PDF)
The Sedona Guidelines offer a practical framework for organizations to reassess and amend existing codes of conduct, training programs, and corporat ...
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March/April 2005
(2005IMJ) Integrating Archives, Records, and Research (PDF)
Consumers Union/Consumer Reports has successfully integrated its records, archives, and research operations into the everyday business of the organizat ...
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January/February 2005
(2005IMJ) Know When to Hold 'Em, When to Destroy 'Em (PDF)
Based on recent court decisions, companies must follow minimum guidelines to ensure their retention schedule and legal hold policy are effective and legally ...
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March/April 2005
(2005IMJ) Managing Business Records and Archives at the Getty Center (PDF)
Four separate program areas worked together to develop an integrated records management and archives program at the Getty. Here&rsquot;s how.(The ...
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March/April 2005
(2005IMJ) OSD: The Future of Storage (PDF)
Object-based storage device (OSD) technology promises to change forever the enterprise architecture world by making upgrades easier and more affordable. ...
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January/February 2005
(2005IMJ) Records Management and Archives: Finding Common Ground (PDF)
Today, there is increasing integration of records management and archives in the workplace. But can the question of ownership be resolved?
(The ...
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March/April 2005
(2005IMJ) Records Managers in the Global Business Environment (PDF)
The role of records managers has evolved over time, along with the technologies used to collect, manage, and preserve records.(The Information Ma ...
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March/April 2005
(2005IMJ) Stand & Deliver (PDF)
For records and information management professionals, now is the time for self-assessment, professional betterment, and business execution.
This art ...
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May/June 2005
(2005IMJ) Standards: Building Blocks for a Strong RIM Program (PDF)
Combining ISO 15489 with ANSI/ARMA standards will allow the RIM professional to develop and improve a comprehensive RIM program.
This 2006 Britt Lite ...
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(2005IMJ) The End of the Ostrich Defense
While it did not set any new precedents or change the world, Zubulake v. UBS Warburg signals a big shift -- rational analysis is at least entering the ...
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January/February 2005
(2005IMJ) The Impact of the USA PATRIOT Act on Records Management
The impact of the USA PATRIOT Act on a particular records manager or records management program depends largely on the industry in which it operates.Thi ...
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May/June 2005
(2005IMJ) Who Owns Business Data on Personally Owned Computers? (PDF)
Blurring boundaries between what is work time and equipment and what is personal time and equipment bring into question the ownership of information created ...
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May/June 2005
(2006IMJ) 7 Paths to Developing or Sustaining RIM Programs (PDF)
This article
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(2006IMJ) 8 Steps to Develop a Taxonomy (PDF)
As the foundation for all activities within the corporation relating to documents, a taxonomy can further a wide range of corporate objectives, such as enabl ...
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(2006IMJ) A 30(b)(6) Can Sink Your Ship (PDF)
Good records management policies and knowledge of the law will help records managers keep their companies afloat in the face of possible litigation.
...
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(2006IMJ) Choosing Ethical Solutions to RIM Problems (PDF)
All records and information management professionals are faced with routine decisions that have ethical implications. Therefore, it is important to understan ...
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(2006IMJ) CIOs: Information Program Leaders in Transition (PDF)
Chief information officers have a lot to learn from records and information management professionals. The two professions must work together to provide leade ...
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(2006IMJ) Compliance: Where Do We Go from Here? (PDF)
For multinational firms, compliance has become like sudoku, the logic-based, numerical puzzle grid that requires looking in several directions before putting ...
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(2006IMJ) Condition Critical: Developing Records Retention Schedules (PDF)
Hot topics in the records management field warrant a new look at old retention schedules or the need to build a well-planned, comprehensive retention schedul ...
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(2006IMJ) Congress Assesses Data Security Proposals (PDF)
A number of bills have been introduced in the Senate and House, but no further action is expected until later in 2006.
(The Informatio ...
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(2006IMJ) Creating a Process-Focused Retention Schedule (PDF)
Compliance with retention requirements is dependent on every employee&rsquot;s ability to understand and use the organization's records retention schedule. A ...
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(2006IMJ) Dealing With Disaster (PDF)
Two |
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(2006IMJ) Developing and Implementing a Strategy for Technology Development (PDF)
Successfully deploying information technology requires executive-level support, a structured decision-making proc ...
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(2006IMJ) Enterprise-wide Records Training: Key to Compliance, Success (PDF)
In the business environment, every employee must be trained how to correctly manage, control, and protect corporate records and information.
This art ...
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(2006IMJ) Fair and Accurate Credit Transactions Act: More Protection for Consumers (PDF)
Businesses must heed Fair and Accurate Credit Transactions Act (FACTA) requirements for protecting consumer credit records or face criminal or monetary conse ...
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(2006IMJ) Get Smart! About Intellectual Property (PDF)
Protecting a company&rsquot;s intellectual property is becoming more important for RIM managers in the growing digital age. Savvy RIM managers will take the ...
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(2006IMJ) Implementing EDMS: Putting People First (PDF)
Migrating to an electronic records management system is more than just installing new software. User buy-in is of ...
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(2006IMJ) ISO 17799: Standard for Security (PDF)
Organizations can use ISO 17799 as a model for creating information security policies and procedures, assigning roles and responsibilities, documenting opera ...
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(2006IMJ) It's All in the Technique! (PDF)
Using project management tools and principles can help RIM professionals succeed in efforts to create or improve their companies’ records management pr ...
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(2006IMJ) Mitigating the Risk of Messaging (PDF)
Recognizing and addressing the dangers of the casual nature of electronic messaging will minimize organizational risk. Putting an electornic communications p ...
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(2006IMJ) New Rules for E-Discovery (PDF)
New amendments to the Federal Rules of Civil Procedure may make electronic discovery easier and less costly for corporations
(The Information Managem ...
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(2006IMJ) Product Liability: Retention and Risk Management Solutions (PDF)
Records managers should take the lead in developing a cross-functional team to prepare for possible product liability litigation issues.
This article ...
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(2006IMJ) Retention and Disposition of Structured Data: The Next Frontier for Records Managers (PDF)
Establishing a relationship with I ...
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(2006IMJ) RIM Professionalism in the Political Arena (PDF)
Local government offers unique challen ...
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(2006IMJ) Safeguarding Corporate Secrets (PDF)
After three insiders are accused of stealing its trade secrets, Coca-Cola vowed to better protect its data. Don&rsquot;t wait for a breach to ensure your com ...
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(2006IMJ) SEC Will Punish Companies Not Shareholders (PDF)
The more a company benefits from accounting fraud, the bigger th ...
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(2006IMJ) Sending Out an SOS (PDF)
Many government agencies and corporations do a poor jo ...
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(2006IMJ) Standards: Not 'One Size Fits All' (PDF)
Standards support quality assurance, increased efficiency, and reduced costs, but because one size does not fit all, organizations need to determine which st ...
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(2006IMJ) Strategies for RIM Program Compliance with Sarbanes-Oxley (PDF)
The goal of any publicly traded company, or any other organization that, for whatever reason, views itself as subject to a similar requirement, should b ...
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(2006IMJ) Taking Charge: Disaster Fallout Reinforces RIM's Importance (PDF)
Hurricane Katrina revealed weaknesses in records management procedures. The lessons learned can lead RIM professionals to an expanded role in disaster planni ...
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(2006IMJ) Taking the Trauma Out of the Talk
Records and information management professionals need not fear speaking before an audience if they put planning and thought into their presentations.
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(2006IMJ) Technical Certification for the Information Professional: The CDIA+ (PDF)
For those RIM professionals seeking additional credibility in the digital domain, earning the CDIA+ certification may be the best approach.
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(2006IMJ) The Risk-Cost Retention Model: Building a New Approach to Records Retention (PDF)
Bringing all stakeholders to the table to discuss the risk and cost involved in retention decisions allows a company to create the best plan possible for its ...
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(2006IMJ) United by a Common Language: Developing A Corporate Taxonomy (PDF)
The Information Management Journal; PDF Download (277 KB); English; 6 pages; July/August 2006; Vol. 40, No. 4; Copyright 2006, ARMA Internation ...
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(2006IMJ) When the Right to Know and the Right to Privacy Collide (PDF)
The increased ease with which public records and the sensitive information they often contain can be accessed is a concern for many. However, protecting that ...
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(2006IMJ) Why Metadata Matters (PDF)
Records managers must be involved in the development and design of metadata structures to ensure that digital records are captured, maintained, retained, pre ...
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(2006IMJ) Will Your Records Be There When You Need Them? (PDF)
Changing technology and environmental factors may affect the stability of your digital records. Records managers must schedule regular check ups for their re ...
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(2006IMJ) Writing a RIM Request for Proposal
Clearly defining the business need and carefully outlining requirements will allow the records and information management professional to craft an RFP that w ...
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(2007IMJ) Managing the Cycle of Change
Resisting change is normal, but it is problematic for organizations looking to make changes or implement new technologies.
This article
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(2007IMJ) Beyond Features and Functions: Evaluating ERM Software Alternatives (PDF)
Prudent purchasers will consider a number of key issues before selecting a vendor for enterprise electronic records management software installations.
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(2007IMJ) Blogs, Mashups & Wikis, Oh, My!
Ready or not,Web 2.0, a new generation of web-based services, is changing the way people work and the way records and documents are created, used, and shared ...
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(2007IMJ) Cost/Benefit Analysis for Implementing ECM, BPM Systems
Determining the return on investment (ROI) for a significant investment, such as adopting an enterprise content management or business process management sys ...
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(2007IMJ) Criteria for Evaluating RFID Solutions for Records and Information (PDF)
RIM professionals should consider work environment, cost, compliance, interface capability, and scalability in determining whether RFID is right for their si ...
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(2007IMJ) Data Management Problems Widespread
Organizations should regard data as their greatest asset and invest in data management accordingly.
This article
Summarizes several st ...
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(2007IMJ) Digital Conversion Projects: A Decision-Making Checklist
Determining what paper to convert and whether to outsource are the critical first steps in a successful backfile conversion process.
This article:
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(2007IMJ) DIRKS: Putting ISO 15489 to Work
Any records manager using ISO 15489 to develop a new program or evaluate an existing one should become familiar with the DIRKS (Developing and Implementing a ...
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(2007IMJ) Does Your RIM Program Need a Strategic Alignment
With compliance and litigation concerns raising the profile for records management, records professionals have a prime opportunity to help evaluate and align ...
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(2007IMJ) E-Discovery Compels a Seat for RIM at the Counsel Table (PDF)
The revised Federal Rules of Civil Procedure (FRCP) regarding electronic discovery that went into effect Dec. 1, 2006, make it more imperative than ever for ...
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(2007IMJ) Eight Steps to Successful Taxonomy Design
When users are not involved in classification system design, their deployments frequently fail.
This article
Explains why user involve ...
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(2007IMJ) Eight Tips for Working with a Consultant
Top consultants offer suggestions for identifying, hiring, and working with consultants to produce a successful experience and end result for all involved.
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(2007IMJ) Evidence Management Solutions for Mitigating E-Records Risks
Bringing together IT, legal, RIM, and compliance officers through integrated information risk management (IIRM) is a smart move that can help a company mitig ...
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(2007IMJ) Evolving the Records Management Culture: From Ad Hoc to Adherence
Implementing an enterprise-wide records management program requires executive-level support, communication, training, incentives, and an action plan that wil ...
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(2007IMJ) Freedom of Information in the U.K., U.S., and Canada
Freedom of information (FOI) laws are becoming prevalent throughout the world. But they are only as effective as the systems that support them.
This ...
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(2007IMJ) How to Create and Facilitate Meetings That Matter
Learn how to plan and run a successful meeting using crucial checklists.
This article
Identifies the dilemma of pointless meetings
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(2007IMJ) Is the End of SOX Near?
Businesses have long complained that the Sarbanes-Oxley Act is too costly and burdensome. How far will the SEC go to appease them and other critics?
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(2007IMJ) Laying the Foundation for Evidence
A foundation for proving that records submitted as evidence are reliable, useable, and have integrity is built with policies and procedures based on standard ...
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(2007IMJ) Legal Records Managers: Ready for Electronic Prime Time?
Legal records managers working for firms that still rely on paper information systems must take a lead to move their firms into the electronic age.
T ...
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(2007IMJ) Living Dangerously
Several months after the amended Federal Rules for Civil Procedure took effect, many companies remain woefully unprepared for electronic document discovery r ...
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(2007IMJ) Playing With Electronic Fire (PDF)
Those companies that do not implement an effective electronic information policy or properly manage their electronic records are risking everything
( ...
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(2007IMJ) Preparing for Tomorrow with Strategic Enterprise Services Today
A Fortune 100 corporation decided to implement strategic enterprise services to better manage retention, disposition, and access to business records and oper ...
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(2007IMJ) Protecting Information from Insiders
Although organizations are making strides in protecting their sensitive information from outside threats, reports show they often are failing to protect it f ...
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(2007IMJ) Protecting Personal Privacy in the Global Business Environment
In the electronic world, protecting personally identifiable information is a critical challenge for all companies and governments.
This article:
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(2007IMJ) R U Ready for IM?
To take advantage of instant messaging’s benefits and overcome is challenges, organizations must implement processes and technologies to manage it effe ...
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(2007IMJ) Redesigning the Relief Web
The redesign of the humanitarian community’s main information management system provides a model and lessons for others contemplating a website redesig ...
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(2007IMJ) RIM Health Check: Auditing an Organization's RIM Program
A RIM program audit is a vital checkup that every organization needs to ensure that it is operating at its unique, optimal health level.
This article ...
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(2007IMJ) RIM Marketing Made Simple
Never mind the myths – you, too, can promote a records and information management program within your organization.
This article:
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(2007IMJ) Securing Grants for RIM Programs (PDF)
With creative planning and careful research, RIM professionals may be successful in finding grant funding for a new project or initiative
This articl ...
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(2007IMJ) Solving the Unmanaged Content Conundrum
Dealing with the exploding volume of e-mail and other unmanaged electronic documents ...
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(2007IMJ) Strategies for Merging Recordkeeping Systems
The critical role that records play in business operations demands that acquired records be thoroughly assessed and their integrity assured before their conv ...
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(2007IMJ) Taking ECM from Concept to Reality (PDF)
Here are five elements that can help organizations establish well-defined and robust management of all content.
This article
Identifie ...
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(2007IMJ) Ten Critical Decisions for Successful E-Discovery
The Federal Rules of Civil Procedure’s recent emphasis on producing electronically stored information requires that the e-discovery team understands th ...
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(2007IMJ) The Electronic Health Record: What Every Information Manager Should Know (PDF)
Records are a vital part of the patient care environment. Secure, accurate records are necessary, although increasingly challenging, as they migrate to an el ...
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(2007IMJ) The RIM Manager's Role in Supporting Major Business Changes
During major organizational changes – mergers, acquisitions, divestitures, and closings – quality recordkeeping should never be an organizational ...
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(2007IMJ) The Sarbanes-Oxley Act: Five Years Later
Corporate America still finds SOX compliance requirements to be burdensome, vague, and frustrating.
This article
Describes the corpora ...
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(2008IMJ) A New ERA for NARA
Despite delays, the National Archives and Records Administration’s Electronic Records Archives system is poised to change the future of U.S. government ...
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(2008IMJ) American National Standards and the RIM Industry: A Primer
Standards are important to the records and information (RIM) industry, and American National Standards should play an increasingly prominent role in the indu ...
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(2008IMJ) Bad Bosses and How Not to Be One
All workplaces would run smoothly if all bosses learned to live by the Golden Rule of Management: Manage as you would like to be managed.
This ...
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(2008IMJ) Bosses Can’t Read Employees’ Messages, Court Says
In a victory for workplace privacy, an appeals court ruling has made it more difficult for employers to snoop in employees’ electronic messages.
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(2008IMJ) Braking for Legal Holds: How to Read the Signals
Britt Literary award-winning article for 2008!
Seven scenarios offer examples of events that signal the need to stop dispos ...
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(2008IMJ) Building a Better Model for Technical Problem Solving
When an organization develops a practical approach to problem solving, it teaches employees how to overcome barriers and instills in them a desire to accept ...
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(2008IMJ) Building a Framework for Measuring and Minimizing Information Risks
A recent study presents a new framework for records managers to assess risks in two dimensions – risk probability and risk impact – and offers gu ...
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(2008IMJ) Calming the Data Storm: A Risk Management Model for Mitigating Risks
Using a risk-based approach for prioritizing efforts to mitigate the greatest information risks is a smart way to alleviate the common problems of limited st ...
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(2008IMJ) CMS, RMS? Spelling out the Right Information Management Solution
Organizations sifting through an alphabet soup of information management solutions must understand their specific needs and the strengths and weaknesses of e ...
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(2008IMJ) Determining the Scope of Legal Holds: Waypoints for Navigating the Road Ahead
When preparing for anticipated litigation, a company’s primary obligation is to determine a scope of what to hold – and so decide what documents ...
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(2008IMJ) Driving Better Business Performance with Document Management Process
A recent survey suggests how organizations can align their document management processes with their business goals.
This article:
Repo ...
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(2008IMJ) Eight Steps for Keeping Information Management and E-Discovery on Target
Homing in on information management and the records responsive to e-discovery serves the dual purpose of promoting business efficiency and legal compliance.< ...
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(2008IMJ) Exploring the Information Management Side of RIM
With their preoccupation with risk management, records and information management professionals are missing the opportunity to collaborate with other role pl ...
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(2008IMJ) Going Global Mapping an International Records Retention Strategy
To protect against future litigation, international organizations must formulate a records retention policy that carefully weighs many considerations, includ ...
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(2008IMJ) Government Records: It’s the Message, Not the Medium
Governments – well, some anyway – are starting to figure out what records managers have known all along: information pertaining to business is a ...
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(2008IMJ) How to Create a Security Culture in Your Organization
A recent study reveals the importance of assessment, incident response procedures, and social engineering testing in improving security awareness programs.
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(2008IMJ) How to Develop an Emergency Management Plan
While it won’t replace the logic of decision-making or common sense, a good, detailed emergency management plan can greatly enhance an organizationR ...
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(2008IMJ) How to Win the Compliance Battle Using ‘Big Buckets’
Despite verbal skirmishing about how big retention schedule “buckets” shou ...
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(2008IMJ) Keys for Securing Private Information in an EDMS
Implementing an electronic document management system (EDMS) security scheme will limit personnel to the minimum information access needed for legitimate bus ...
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(2008IMJ) Mapping an Approach for Successful Content Management
Combining a records management and electronic document management program to create an enterprise content management program produced notable results for the ...
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(2008IMJ) Minimizing Risks through a Corporate Information Compliance Initiative
Corporate governance programs for information management are a crucial risk-management investment for organizations.
This article
Show ...
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(2008IMJ) MoReq2: The New Model for Developing, Procuring Electronic Records Management Systems
The 2008 Version of Model Requirement for the Management of Electronic Records (MoReq2) features new testability, governance, structural innovation, and expa ...
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(2008IMJ) Records & Information Management in the Post-Bailout World
The backlash from the U.S. financial market crisis is sure to include a rush to legislation, regulation, and litigation that will present a host of new compl ...
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(2008IMJ) Secrecy Still Reigns
Despite a few recent advances for open records, those who favor open government say there has been a sharp decrease in government transparency.
This ...
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(2008IMJ) Six Steps to Your Successful Career Path
From self-assessment to decision making to life planning, these steps will help guide the RIM professional to success.
This article:
D ...
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(2008IMJ) Skills for Building Success in the Electronic Business Environment
Today’s electronic business environment demands that records and information professionals expand their skills but also provide opportunity to have mor ...
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(2008IMJ) Strategies for Preparing for E-Discovery
The amendments to the U.S. Federal Rules of Civil Procedure regarding the discovery of electronically stored information make it imperative for organizations ...
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(2008IMJ) Techniques for Making Molehills out of Unstructured Data Mountains
Visual analytics, a new technology that graphically illustrates datasets, helps users quickly identify responsive documents for electronic discovery review.< ...
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(2008IMJ) The Art of Managing RIM Programs
The successful RIM program manager must have a well-developed set of inter-personal and professional talents, including the ability to perform 10 critical ta ...
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(2008IMJ) The Importance of Architecture in ERM Software Selection (PDF)
The underlying differences in records software have implications for an enterprise’s strategy, implementation, and risk challenges.
This articl ...
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(2008IMJ) The Ingredients of a Good Leader
From analyzing the tasks at hand to balancing individual and team efforts, a leader must always be a motivator.
This article:
Defines ...
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(2008IMJ) The Pillars of Vital Records Protection
Being prepared to resume business quickly in the event of disaster requires that digital, as well as paper, vital records be identified and protected by staf ...
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(2008IMJ) Where RM Should Report to Ensure Effective Electronic Records Management
As the volume of electronically stored information continues to grow exponentially, it is crucial for records management to report wherever it will gain the ...
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The Emergence of E-Vaulting
Electronic vaultins is a compelling improvement on traditional in-house data backup and recovery functions. This Information Management Journal article: ...
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XML Marks the Future of Electronic Records (PDF)
Learning about extensible markup language allows RIM professionals an opportunity to determine how electronic records will be stored and searched.
Th ...
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