Analyst Partners

Forrester Research

Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, consumer insight, consulting, events, and peer-to-peer executive programs. For more than 25 years, Forrester has been making IT, marketing, and technology industry leaders successful every day. For more information, visit www.forrester.com.

Available Research:

• Grappling With Global Information Risk Management. Authored by Forrester Principal Analyst Brian W. Hill. Enterprises face major challenges in effectively managing information risk on a global basis. Navigating application shortcomings, addressing widely varying jurisdictional privacy and regulatory requirements, and confronting rapid adoption of social media, smartphones, and cloud computing complicate this journey. Compounding this effort, decision-makers in different geographies approach information risk management from markedly different perspectives. This document outlines these challenges and provides best practices for successful global information risk management programs. Available from Forrester here.
  
  
• The Pains and Pitfalls of Successful Records Management helps your organization comply with regulatory requirements, ease eDiscovery burdens, and meet information governance objectives. In pursuit of these goals, nearly two-thirds of records managers plan to roll out or expand records management deployments in 2011.
  
  Clients must plan carefully during this expansion because challenges abound and satisfaction is low with current records management solutions. Factoring in complexity, cost, and other considerations,implementing effective records management programs is not easy. But aligning records management objectives with eDiscovery and archiving initiatives can go a long way toward achieving risk mitigation strategies. ARMA International members can find a summary article here.
  
  
• Records Management: User Expectations, Market Trends, and Obstacles. Authored by Forrester Principal Analyst Brian W. Hill, reviews survey findings and provides recommendations for organizations as they face complex regulatory environments, greater e-discovery challenges, and uncertain budgets. Your records manager is nervous. According to this survey conducted by Forrester Research (Nasdaq: FORR) in conjunction with ARMA International, very few records managers express high e-discovery confidence. Barely 20 percent of records management decision makers report they are “very confident” that, if challenged, their organization could demonstrate their electronically stored information (ESI) is accurate, accessible, and trustworthy. ARMA International members can click here to access the report free of charge.
  
  
• Trends 2009: E-Discovery (Macroeconomic Factors And A Rapidly Evolving Market Present Challenges)
  In 2009, demands to cut costs to help cope with the economic crisis and mitigate legal risk in the face of new regulations and rising litigation will drive enterprises and government organizations to place greater attention on e-discovery. In the current dark macroeconomic environment, executives will look to information and knowledge management (I&KM) professionals to help manage legal risk with a keen eye on cost effective approaches. Enterprise e-discovery strategies in 2009 will focus on contending with a surge in risk mitigation requirements, adequately addressing the increasing volume and variety of relevant content types and applications, formalizing eDiscovery programs, and synchronizing disparate elements during the eDiscovery process. Click here to access the research, free of charge!
  
  
• Data And Content Classification: Your Trusted Information Backbone
  The information that powers your business — like a sales forecast or voice of the customer analysis — mixes data (such as inventory counts) and content (such as promotional strategies). Enterprises rarely store such data and content in the same place or manage it with the same people. In fact, many information and knowledge management (I&KM) professionals lack a strategic vision for how, where, or even why they should bring together and intermingle this information. To prepare for business events that rely on trusted data and content, you need a well-governed metadata strategy, spanning both your data and content information assets. Click here for the full report.
  

IDC

About IDC
IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 100 countries. For more than 44 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.

Available Research:

• Trends in Legal Discovery & Litigation Support
  Click here for a complimentary download of IDC's Compliance Infrastructure: Trends in Legal Discovery & Litigation Support. A presentation by analyst Vivian Tero.
  
  
• Worldwide Email Archiving Applications 2008-2012 Forecast (IDC #212017)
  The e-mail archiving applications market totaled $721 million in 2007, up 48% over the previous year, according to new research from IDC. The robust year-over-year growth in e-mail archiving applications revenue was primarily stimulated by demands to satisfy legal discovery and compliance issues. However, despite these business-driven priorities, buyers are not discounting the importance of storage optimization, management costs, content security, and application performance requirements during the selection process. This IDC study provides a preliminary market sizing of the worldwide e-mail archiving applications market in 2007 as well as the forecast for 2008–2012. Coverage includes e-mail archiving applications delivered as software/appliances and hosted services. Click here for more information.

If you have questions or are interested in conducting or sharing research with ARMA International constituents, please contact Melissa Ebert.

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