Feith Systems and Software ARMA Industry Member

    Company: Feith Systems and Software
    Contact: Mitch Farbstein, Vice President of Sales
    Address: 425 Maryland Drive 
    Fort Washington, PA 19034
    Phone: 215-646-8000
    Fax: 215-540-5495
    E-mail: mitch@feith.com
    Web Site: http://www.feith.com
    Region: All U.S. Regions


    Feith’s RMA iQ is a fully integrated, fully automated DoD 5015.2-certified records management solution that ensures electronic and paper records are acquired, administered, and disposed of based on your rules, your regulations, and your retention schedules. With RMA iQ, you can securely and simply handle all processes needed to collect, index, archive, and dispose of electronic records, integrate seamlessly with legacy applications, comply with e-mail storage rules, examine archived messages online, and audit the message retention system.

    Current News, Whitepapers, and Downloads:

    Event Announcement: Registration for Records Management University Is Now Open | FREE 6-Session Online Course | Every Other Tuesday, October 13 - December 22 | 6 Free CRM Credits

    Sep 24, 2015

    Records Management University, a FREE online continuing-education course which meets every other Tuesday 10/13-12/22, is dedicated to serving RM, RIM, and IG professionals of all levels. 6 CRM credits available.

    SEPTEMBER 23, 2015  /  FORT WASHINGTON PA: FOR IMMEDIATE RELEASE  |  The Records Management University Free Online Course announced today that registration is now open for its Fall Semester. This six-session web course, held everyicrm other Tuesday from October 13 through December 22 at 2pm ET / 11am PT, is also pre-approved for 6 CRM maintenance credits from the ICRM. Free registration is available here: http://bit.ly/RMU_Fall15_Reg.

    See below for details and registration information.


      •  Every Other Tuesday, October 13 - December 22, 2pm ET / 11am PT

      •  FREE   |   6 Online Sessions   |   Pre-Approved for up to 6 CRM Credits

      •  Register for free here: bit.ly/RMU_Fall15_Reg


      •  When: Every Other Tuesday from October 13 through December 22, at 2pm ET / 11am PT

      •  Where: Online

      •  Cost: FREE

      •  Schedule: Course Syllabus (or see below)

      •  Credits: Pre-Approved for 6 ICRM Certification Maintenance Credits (CMP)

      •  Questions: Contact us at RMU@feith.com

      •  Registration: bit.ly/RMU_Fall15_Reg




    Welcome to Records Management University, a unique continuing-education online course dedicated to serving Records Management professionals of all levels. Join RM-U Dean of Records Management Mitch Farbstein for an educational, informational, and fun continuing-expertise, webinar-based course, which showcases the latest news, innovations, theory and concepts, critical industry issues, best practices, tips and tricks, how-to's, and new advances in technology in Records Management, Information Governance, and Information Lifecycle Management for everyone, experts and novices alike.

    Full, free registration is now open for the Fall semester. Why should you register? Just ask any of last semester's 1,300 attendees, and they'll tell you RM-U shouldn't be missed! Each of the 6 individual classes will focus on a different critical Records Management topic and last about one hour.

    Each RM-U session is pre-approved for Certification Maintenance Credits (CMP) from the Institute of Certified Records Managers! You can earn up to 6 CRM credits, one for each class, available by attending live or viewing the session on-demand. Register to gain access to the entire library. You do not have to have attended any previous session to attend any future session.

    As sessions are interactive and have opportunities for questions and comments, we encourage everyone to attend live. However, we know not everyone can. As long as you register for the course, recorded versions of any session will be available for on-demand viewing after the class is over.


      •  Email Records Management and The Capstone Initiative

      •  e-Content

      •  Auto-Categorization

      •  SharePoint and Legacy Integration

      •  Getting Started and Eating the Elephant

      •  Buy-In and Culture Change

      •  Case Management and FOIA/Redaction

      •  Security in an Insecure Online World

      •  Timeframe for Implementation

      •  DoD 5015.2, and its Importance Even If You Aren’t In Government

      •  The Presidential Memorandum on Managing Government Records

      •  The Importance of NARA (Capstone, IRA, and more)

      •  Centralized vs Decentralized Records Management

      •  Public and Private Cloud Considerations

      •  and a lot more!

    RM-U provides discussion on Records Management challenges in a variety of industries including Government, Legal, Pharmaceutical & Health, Insurance, Manufacturing, Financial, Energy, Education, and More.

     ✔ See below for the full class schedule, topics, and syllabus.


      •  Everyone, experts to novices, because you already been accepted to RM-U!

      •  Records Managers

      •  Records Management Department Personnel

      •  Information Governance, Information Lifecycle, and RIM Professionals

      •  Clerks, Archivists, Librarians, Analysts, Legal Officers, and Document Managers

      •  Executives and Supervisors who Administer RM Departments

      •  Anyone who works with their Organization’s RM Department

      •  Anyone who submits Records to their Organization’s RM Department

      •  Anyone who thinks Records Management is interesting and cool (because it is!)

      •  You!


    ICRM-certified credit classes are scheduled over six weeks, every other Tuesday. Each class is worth one CMP Credit Hour. If you’re interested in getting credit for classes you’ve missed, all you need to do is register for the course, and request recordings of the past sessions. Viewing the recorded sessions still qualifies you for credits, so register for future sessions right now and get up to six CRM Credits!

    Along with learning about important issues in Records Management and discovering new technologies and best practices through our University course, we’d also like to offer you a graduation present: If you attend all six classes in the course, we’ll issue you a Records Management University diploma. If you require official certification for attending our classes, we’re certainly happy to provide that for you as well. 


    Registering will sign you up for all classes, but you are free to attend just one, some, or all sessions. If you missed a session or cannot attend a session live, registering will grant you access to all classes on-demand. 

      •  Class 1  |  The Records Management Approach Triumvirate: Categories, Capstone, and Big Bucket (and Setting Up Your File Plan)  |  Tuesday October 13, 2p ET

    Every Records Management implementation needs to start at the same place: What is a Record and where do you categorize it? In setting up your file plan, you need to decide how you are going to organize your thousands, even millions, of records into something manageable. When you’re starting from scratch, best practices dictate starting with three approaches: Categories, when you know exactly when and how you want to organize records with precision and detail; Capstone, the US Government’s suggestion to only categorize emails from and to the most important people in your organization; or splitting the difference with Big Bucket, making your categories very general yet manageable with minimal need to over-think it. We’ll discuss the pros and cons of each approach to kicking off your file plan.

      •  Class 2  |  Bringing It Together: Integrating SharePoint, File Shares, and Legacy Applications Into Your Records Management Strategy  |  Tuesday October 27, 2p ET

    If you’re starting implementation of a new RM application, revamping an existing method, or even just starting your search for a solution, any RMA plan is only as good as its ability to talk to your existing document management infrastructure. Before Records Management is even a consideration, organizations like yours are already managing documents in a File Share, on SharePoint, or in a number of legacy applications. When trying to figure out how best to maximize your Records Management, you must consider how well your RM software will play with others. Because if your RM application (current or future) can’t integrate seamlessly with your SharePoint or other legacy apps, you’re going to do twice the work. Find out how to best develop a plan where everyone plays on the same field.

      •  Class 3  |  The Perks & Pitfalls of Auto-Categorization: Exploring the Various Methods Available To You  |  Tuesday November 10, 2p ET

    You and your organization receive hundreds of emails a day, thousands in a month, and millions in a lifetime. There is a point where you can no longer lean on a Records Management team to tag each email and send it to its proper destination, no longer depend on users to drag-and-drop emails into the right folder in Outlook with any accuracy or immediacy, no longer let Capstone’s limitations be your limitations. The only solution for large numbers of emails is auto-categorization. That much is clear. But with so many options for auto-cat, and so many levels of what certain systems can and can’t do, where does that leave Records Managers? We’ll explore the different kinds of auto-categorization systems available, what you really need it to do for you, how much manual goes into making RM automated, and what is the real truth behind just how accurate an auto-cat solution can really be.

      •  Class 4  |  Off-Center: Records Management in a Decentralized Organization  |  Tuesday November 24, 2p ET

    We live in a 2015 global economy, with global organizations doing global business… globally. Your organization may have headquarters on every continent. You may have satellite offices on each coast. You may have a sales team that works from home in different time zones. The reality is that, these days, very few organizations are centralized, and therefore, neither are that organization’s records. And in that global sphere, you and your organization must view your Records Management from a decentralized perspective. We’ll take a look at how to best organize and manage your records in a world where records come and go from a variety of spaces, a plethora of systems, a bevy of inputs, a myriad of sources, a profusion of users, and a surfeit of legacy applications, and how to move from the nucleus-and-spoke model to an updated system with many hubs but still one set of Records management and disposition rules.

      •  Class 5  |  A Practical Roadmap for Records Management Success: A Deep Examination  |  Tuesday December 8, 2p ET

    In its most simplistic form, Records Management is a basic process: Get it in, manage it, and get it out. To the untrained eye, it seems like a straight-forward process. But we’re Records Managers and we know better. From evaluation of systems, implantation of new solutions, and user buy-in to integration with legacy applications, realistic categorization goals, and related software such as workflow, report generation, and case management, Records Management is the one process in your organization that truly touches the entire enterprise. Records Management is easy; good Records Management takes a professional like you with a real plan. We’ll deep dive into the complete roadmap from start to finish that will ensure your organization’s Records Management success, without alienating your users… or your executives.

      •  Class 6  |  Records Management’s Role in the Information Lifecycle Management Paradigm  |  Tuesday December 22, 2p ET

    Some use the terms ‘Information Governance’, ‘Information Lifecycle Management’, and ‘Records Management’ interchangeably. But the truth – as you know – is that each are very different yet related disciplines. Just like Workflow is the key component of Business Process Management but is far from the only one, Records Management is the engine that drives your Information Lifecycle Management, but is far from the only part of the vehicle. We wrap up the Fall Semester (on the first day of winter) by tying together all the ideas we’ve broached in the previous classes into a unifying Information Governance lesson where we’ll discuss how it all comes together to insert a complete, integrated, and successful RM solution into your greater Information Lifecycle Management model that every organization should be leveraging.

    Missed a class? Register for the rest of the course, and then email us to request recordings of any sessions you have missed. You do not need to have attended any past class to attend upcoming classes.

    For questions or media requests, please contact directly.

    Michael Hochman

    Records Management University at Feith



    # # #


    © 2017, ARMA International