The full potential of cloud computing has yet to be realized, but it’s generally accepted to be great. Of course, with great promise come great challenges. As Katie Bird of the International Organization for Standardization (ISO) recently noted, “With more and more providers offering cloud-based services, the technology has suffered from chaotic development, making it almost impossible for companies to ascertain the quality of services offered.”
That’s where the new ISO cloud computing standards, ISO/IEC 17788:2014 Information technology -- Cloud computing -- Overview and vocabulary and 17789:2014 Information technology -- Cloud computing -- Reference architecture come in.
Crafted in collaboration with the International Telecommunication Union, these “ground-breaking” standards establish basic terminology and architectural framework for the cloud computing industry. They are also the foundation for other projects being developed by ISO, including a subcommittee focused on security issues.
Of course, this is but one set of guidance addressing the cloud and how to ensure cloud storage can be effectively used in the organization. ARMA International published Guideline for Outsourcing Records Storage to the Cloud in 2010 to address a number of legal and implementation issues, in addition to provide an overview of key technology architecture issues. This guideline and a number of web seminars and additional publications that support it are available through the ARMA online bookstore at www.arma.org/bookstore.
In addition, U.S. National Information Standards and Technology agency (NIST), which is a part of the U.S. Department of Commerce, has published a number of standards and guidance documents on cloud computing, including NIST Cloud Computing Standards Roadmap, which are available at www.nist.gov.