ARMA International: The Association for Information Management Professionals

Headquarters Staff

Executive Director

Marilyn Bier
Executive Director
Executive Office
888.301.3324 / 913.217.6002
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Chief administrative officer of the association
Implements policies established by the Board of Directors
Oversees development and implementation of educational offerings and annual conference

Headquarters Staff

TBD
Meetings and Education Coordinator
Education
888.279.9349 / 913.312.1744
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Administers web seminars and online courses
Maintains databases and other records relevant to educational projects

Nancy Barnes
Standards Development Specialist
Professional Resources
888.298.6610 / 913.312.5565
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Monitors the progress of each Standards Development Committee project
Participates on the Standards Development Committee
Monitors the work of other(non-ARMA) standards related organizations

Jacki Conn
Manager of Education
Education
888.299.2389 / 913.217.6001
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Manages curriculum and development of ARMA education programs
Manages development and maintenance of RIM Competency model and self-assessment tool
Manages development of training materials including course descriptions, manuals, quick reference guides, presentations, job aids, and online modules
Oversees the development and maintenance of the education database
Participates on the Program Planning Committee
Participates on the Education Development Committee

Candace Daniels
Publications Coordinator
Publications
/ 913-312-1743
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Manages production of publications
Manages freelance editors, authors, and other production resources
Maintains relationships with publishers
Oversees publications inventory ordering and payments

Brett Dietrich
Art Director
Brand Integration and Marketing
888.300.0134 / 913.217.6013
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Designs graphics for publications, periodicals, and marketing collateral

Sharon Ebberts, PHR
Manager of Finance and Administration/HR
Finance and Administration
888.279.7961 / 913.312.1739
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Responsible for general human resources, payroll, benefits administration and reviews request for proposals (RFP) submissions
General ledger balancing and analysis of the trial balance and balance sheet
Coordinates and prepares most audit schedules
Prepares and reconciles all bank and cash accounts, including cash flow projections and requirements

Melissa Ebert
Sr. Manager, Partnerships & Alliances
Brand Integration and Marketing
888.298.8179 / 913.217.6020
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Manages strategic alliances and collaborative relationships with other organizations
Identifies outreach opportunities

Ashley Flynn
Marketing Coordinator
Brand Integration and Marketing
800.422.2762 Ext. 5561 / 913.312.5561
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Creating and distributing broadcast e-mails
Coordinating exhibiting logistics
Identifying and executing media relations opportunities
Tracking media coverage
Assisting in developing news items and other content for website
Identifying and coordinating speaking opportunities, article placements, and co-marketing arrangements
Conducting basic marketing research
Monitoring and updating marketing communications calendar

Connie Hardy
Executive Administrator/Corporate Secretary
Executive Office
888.299.4094 / 913.217.6012
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Supports the Board of Directors
Supports the Executive Director
Liaison to the Election Management Committee
Liaison to the Outside Director Search Committee
HQ Facilities Manager and Office Manager

Mike Harrington
Managing Editor
Publications
888.298.9202 / 913.217.6007
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Develops editorial ideas, writes, and edits for ARMA periodicals
Handles copyright permission requests for The Information Management Journal
Provides editorial content for ARMA Web site

Richard Head
Director, Education, Deputy Executive Director
Education
888-299-2618 / 913-217-6023
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Sets strategic direction for association's education program
Oversees development of educational events, including annual conference
Liaison to the Conference Program Committee
Liaison to the Education Development Committee (EDC)

Christine Hohman
Manager, Education Content
Education
888.299.7176 / 913.217.6008
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Manages development and implementation of education content
Oversees the development of web seminars, E-discovery seminars, pre-conference seminar programs, and conference education executive sessions
Assists in the development of chapter education
Manages education evaluations and data
Participates on the Leadership Development Training
Participates on the Electronic Discovery Advisory Group
Participates on the Education Development Committee
Participates on the Program Planning Committee

Kevin Joerling
Sr. Manager, RIM Content and Standards
Professional Resources
800.457.7954 / 913.312.1742
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Manages U.S. and international standards development processes
Liaison to the Standards Development Committee
Contact for records management technical information

Tom Killam
Director, Member Services
Member Services
888.299.4319 / 913.217.6019
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Oversees member/customer services- related activities
Develops leadership training opportunities for region and chapter leaders
Staff liaison to Region Leadership Program
Staff liaison for international activities
Staff liaison to Member Relations Committee

Dusty Kline
Information Systems Architect
Information Technology
888.301.3390 / 913.217.6005
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Responsible for the overall design and implementation of Information Systems.

Cynthia Launchbaugh
Director, Brand Integration and Marketing
Brand Integration and Marketing
888.300.0474 / 913.217.6021
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Oversees internal and external marketing communications
Primary media contact
Oversees outreach activities, including speaker/expert placements
Identifies opportunities for promoting RIM, ARMA, and ARMA products in external publications
Oversees development of partnerships and alliances
Liaison to Communications Advisory Committee
Liaison to Technology Advisory Committee (TAC)

Michael Logan
Member Services Representative
Member Services
888.299.7719 / 913.217.6009
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Responds to daily e-mail inquiries and member-related phone calls
Data input for new and renewal memberships

Melanie Middlebrook
Director, Finance and Administration
Finance and Administration
888.299.7173 / 913.217.6017
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Manages finance, budgeting, human resources and accounting activities
Oversees general office administration
Assists in the management of ARMA's investment portfolio
Produces monthly financial and projection statements/reports
Oversees the cash management, accounts payable and receivable functions
Liaison to the Financial Planning Committee

Bill Millican
Director, Professional Resources & Information Technology
Information Technology
888.298.6781 / 913.217.6010
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Oversees the management and expansion of U.S. and International standards development
Leads the continuing development and promotion of best practices in records & information management
Manages the information technology efforts and strategies for all business functions
Serves as the primary contact on information technology issues and efforts
Serves as a subject matter expert in records and information management

Trevor Mitchell
Manager of Member Services
Member Services
888.298.7376 / 913.217.6004
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Manages relations with Chapter leaders
Manages Chapter Resources on Leadership Resource sight of website
Produces Chapter Connections newsletter for ARMA leadership
Staff liaison to Awards Committee

Cindy Peterson
Mail Room Supervisor
Finance and Administration
888.299.3310 / 913.312.1740
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Responsible for daily intake and out-going of letters and packages. Processes mailing projects for all departments. Distribution of mail to all employees.
Orders all headquarters general office mail room and break room supplies.
Assists the Accounting department when needed with Accounts Payables and Accounts Receivable

Jeff Randolph
Sr. Manager, Marketing
Brand Integration and Marketing
888.299.3610 / 913.217.6016
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Develops and implements internal and external marketing communications
Media relations contact
Contact for questions regarding logo use

Terry Sanders
Accounting I
Finance and Administration
888.299.4134 / 913.217.6018
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Handles daily accounting functions, including accounts payable and receivable

Brad Schoonover,
Systems Administrator
Information Technology
888.300.3944 / 913.217.6024
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Manages ARMA's information technology network and hardware.
Provides support for ARMA's electronic record keeping systems.
Analyzes existing IT infrastructure and programs and develops or recommends new systems or modifications to existing systems.
Supervises the training of ARMA personnel in the use of PC's, software applications, terminals, printers and other peripherals.
Oversees technology asset control with all departments, hardware vendors and other systems representatives.

Pat Smithson
Advertising Sales Manager
Sales and Government Relations
888.277.5838 / 913.217.6022
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Advertising sales for Information Management Journal
Advertising sales for print and online Buyer’s Guide
Web site advertising sales
Web seminar advertising sales
Special conference/educational workshop underwriting

Bob Tillman
Director of Sales and Government Relations
Sales and Government Relations
888.298.8219 / 913.217.6006
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Coordinates government relations and advocacy activities
Oversees advertising and exhibit sales
Liaison to the Canadian Legislative and Regulatory Affairs (CLARA) Committee
Liaison to the U.S. Government Relations Committee (GRECO)

Vanessa Valentin
E-Content Manager
Brand Integration and Marketing
800.422.2762 Ext. 5560 / 913.312.5560
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Manages general content for website
Updates and maintains web pages
Writes press releases and marketing copy

Vicki Wiler
Director, Publications
Publications
888.299.3239 / 913.217.6014
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Manages book publishing program
Manages The Information Management Journal
Manages electronic newsletters
Staff liaison to The Information Management Journal Editorial Board and the Publications Editorial Board
Handles copyright permission requests for ARMA books

Wanda Wilson
Sr. Manager, Conferences
Education
888.298.6902 / 913.217.6003
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Manages annual conference
Manages arrangements for ARMA International seminars

Elizabeth Zlitni
Exposition Manager
Sales and Government Relations
888.279.7378 / 913.217.6015
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Manages annual expo
Exhibit and sponsorship sales and relations
Advertising sales for Information Management Journal
Advertising sales for print and online Buyers Guide
Web site advertising sales