Headquarters Staff
Executive Director
Marilyn Bier
Executive Director
Executive Office
888.301.3324 / 913.217.6002
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- Chief administrative officer of the association
- Implements policies established by the Board of Directors
- Oversees development and implementation of educational offerings and annual conference
Headquarters Staff
TBD
Meetings and Education Coordinator
Education
888.279.9349 / 913.312.1744
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- Administers web seminars and online courses
- Maintains databases and other records relevant to educational projects
Nancy Barnes
Standards Development Specialist
Professional Resources
888.298.6610 / 913.312.5565
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- Monitors the progress of each Standards Development Committee project
- Participates on the Standards Development Committee
- Monitors the work of other(non-ARMA) standards related organizations
Jacki Conn
Manager of Education
Education
888.299.2389 / 913.217.6001
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- Manages curriculum and development of ARMA education programs
- Manages development and maintenance of RIM Competency model and self-assessment tool
- Manages development of training materials including course descriptions, manuals, quick reference guides, presentations, job aids, and online modules
- Oversees the development and maintenance of the education database
- Participates on the Program Planning Committee
- Participates on the Education Development Committee
Candace Daniels
Publications Coordinator
Publications
/ 913-312-1743
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- Manages production of publications
- Manages freelance editors, authors, and other production resources
- Maintains relationships with publishers
- Oversees publications inventory ordering and payments
Brett Dietrich
Art Director
Brand Integration and Marketing
888.300.0134 / 913.217.6013
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- Designs graphics for publications, periodicals, and marketing collateral
Sharon Ebberts, PHR
Manager of Finance and Administration/HR
Finance and Administration
888.279.7961 / 913.312.1739
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- Responsible for general human resources, payroll, benefits administration and reviews request for proposals (RFP) submissions
- General ledger balancing and analysis of the trial balance and balance sheet
- Coordinates and prepares most audit schedules
- Prepares and reconciles all bank and cash accounts, including cash flow projections and requirements
Melissa Ebert
Sr. Manager, Partnerships & Alliances
Brand Integration and Marketing
888.298.8179 / 913.217.6020
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- Manages strategic alliances and collaborative relationships with other organizations
- Identifies outreach opportunities
Ashley Flynn
Marketing Coordinator
Brand Integration and Marketing
800.422.2762 Ext. 5561 / 913.312.5561
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- Creating and distributing broadcast e-mails
- Coordinating exhibiting logistics
- Identifying and executing media relations opportunities
- Tracking media coverage
- Assisting in developing news items and other content for website
- Identifying and coordinating speaking opportunities, article placements, and co-marketing arrangements
- Conducting basic marketing research
- Monitoring and updating marketing communications calendar
Connie Hardy
Executive Administrator/Corporate Secretary
Executive Office
888.299.4094 / 913.217.6012
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- Supports the Board of Directors
- Supports the Executive Director
- Liaison to the Election Management Committee
- Liaison to the Outside Director Search Committee
- HQ Facilities Manager and Office Manager
Mike Harrington
Managing Editor
Publications
888.298.9202 / 913.217.6007
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- Develops editorial ideas, writes, and edits for ARMA periodicals
- Handles copyright permission requests for The Information Management Journal
- Provides editorial content for ARMA Web site
Richard Head
Director, Education, Deputy Executive Director
Education
888-299-2618 / 913-217-6023
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- Sets strategic direction for association's education program
- Oversees development of educational events, including annual conference
- Liaison to the Conference Program Committee
- Liaison to the Education Development Committee (EDC)
Christine Hohman
Manager, Education Content
Education
888.299.7176 / 913.217.6008
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- Manages development and implementation of education content
- Oversees the development of web seminars, E-discovery seminars, pre-conference seminar programs, and conference education executive sessions
- Assists in the development of chapter education
- Manages education evaluations and data
- Participates on the Leadership Development Training
- Participates on the Electronic Discovery Advisory Group
- Participates on the Education Development Committee
- Participates on the Program Planning Committee
Kevin Joerling
Sr. Manager, RIM Content and Standards
Professional Resources
800.457.7954 / 913.312.1742
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- Manages U.S. and international standards development processes
- Liaison to the Standards Development Committee
- Contact for records management technical information
Tom Killam
Director, Member Services
Member Services
888.299.4319 / 913.217.6019
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- Oversees member/customer services- related activities
- Develops leadership training opportunities for region and chapter leaders
- Staff liaison to Region Leadership Program
- Staff liaison for international activities
- Staff liaison to Member Relations Committee
Dusty Kline
Information Systems Architect
Information Technology
888.301.3390 / 913.217.6005
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- Responsible for the overall design and implementation of Information Systems.
Cynthia Launchbaugh
Director, Brand Integration and Marketing
Brand Integration and Marketing
888.300.0474 / 913.217.6021
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- Oversees internal and external marketing communications
- Primary media contact
- Oversees outreach activities, including speaker/expert placements
- Identifies opportunities for promoting RIM, ARMA, and ARMA products in external publications
- Oversees development of partnerships and alliances
- Liaison to Communications Advisory Committee
- Liaison to Technology Advisory Committee (TAC)
Michael Logan
Member Services Representative
Member Services
888.299.7719 / 913.217.6009
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- Responds to daily e-mail inquiries and member-related phone calls
- Data input for new and renewal memberships
Melanie Middlebrook
Director, Finance and Administration
Finance and Administration
888.299.7173 / 913.217.6017
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- Manages finance, budgeting, human resources and accounting activities
- Oversees general office administration
- Assists in the management of ARMA's investment portfolio
- Produces monthly financial and projection statements/reports
- Oversees the cash management, accounts payable and receivable functions
- Liaison to the Financial Planning Committee
Bill Millican
Director, Professional Resources & Information Technology
Information Technology
888.298.6781 / 913.217.6010
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- Oversees the management and expansion of U.S. and International standards development
- Leads the continuing development and promotion of best practices in records & information management
- Manages the information technology efforts and strategies for all business functions
- Serves as the primary contact on information technology issues and efforts
- Serves as a subject matter expert in records and information management
Trevor Mitchell
Manager of Member Services
Member Services
888.298.7376 / 913.217.6004
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- Manages relations with Chapter leaders
- Manages Chapter Resources on Leadership Resource sight of website
- Produces Chapter Connections newsletter for ARMA leadership
- Staff liaison to Awards Committee
Cindy Peterson
Mail Room Supervisor
Finance and Administration
888.299.3310 / 913.312.1740
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- Responsible for daily intake and out-going of letters and packages. Processes mailing projects for all departments. Distribution of mail to all employees.
- Orders all headquarters general office mail room and break room supplies.
- Assists the Accounting department when needed with Accounts Payables and Accounts Receivable
Jeff Randolph
Sr. Manager, Marketing
Brand Integration and Marketing
888.299.3610 / 913.217.6016
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- Develops and implements internal and external marketing communications
- Media relations contact
- Contact for questions regarding logo use
Terry Sanders
Accounting I
Finance and Administration
888.299.4134 / 913.217.6018
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- Handles daily accounting functions, including accounts payable and receivable
Brad Schoonover,
Systems Administrator
Information Technology
888.300.3944 / 913.217.6024
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- Manages ARMA's information technology network and hardware.
- Provides support for ARMA's electronic record keeping systems.
- Analyzes existing IT infrastructure and programs and develops or recommends new systems or modifications to existing systems.
- Supervises the training of ARMA personnel in the use of PC's, software applications, terminals, printers and other peripherals.
- Oversees technology asset control with all departments, hardware vendors and other systems representatives.
Pat Smithson
Advertising Sales Manager
Sales and Government Relations
888.277.5838 / 913.217.6022
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- Advertising sales for Information Management Journal
- Advertising sales for print and online Buyer’s Guide
- Web site advertising sales
- Web seminar advertising sales
- Special conference/educational workshop underwriting
Bob Tillman
Director of Sales and Government Relations
Sales and Government Relations
888.298.8219 / 913.217.6006
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- Coordinates government relations and advocacy activities
- Oversees advertising and exhibit sales
- Liaison to the Canadian Legislative and Regulatory Affairs (CLARA) Committee
- Liaison to the U.S. Government Relations Committee (GRECO)
Vanessa Valentin
E-Content Manager
Brand Integration and Marketing
800.422.2762 Ext. 5560 / 913.312.5560
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- Manages general content for website
- Updates and maintains web pages
- Writes press releases and marketing copy
Vicki Wiler
Director, Publications
Publications
888.299.3239 / 913.217.6014
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- Manages book publishing program
- Manages The Information Management Journal
- Manages electronic newsletters
- Staff liaison to The Information Management Journal Editorial Board and the Publications Editorial Board
- Handles copyright permission requests for ARMA books
Wanda Wilson
Sr. Manager, Conferences
Education
888.298.6902 / 913.217.6003
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- Manages annual conference
- Manages arrangements for ARMA International seminars
Elizabeth Zlitni
Exposition Manager
Sales and Government Relations
888.279.7378 / 913.217.6015
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- Manages annual expo
- Exhibit and sponsorship sales and relations
- Advertising sales for Information Management Journal
- Advertising sales for print and online Buyers Guide
- Web site advertising sales
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