Headquarters Staff

Executive Director

Marilyn Bier
Executive Director
Executive Office
888.301.3324 / +1 913.217.6002
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  • Chief administrative officer of the association
  • Implements policies established by the Board of Directors
  • Oversees development and implementation of educational offerings and annual conference

Headquarters Staff

Kerrianne Aulet
Education Coordinator
Education
/ +1 913.312.5562
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  • Coordinates implementation of education programs
  • Administers web seminars and online courses
  • Provides customer service to education participants
  • Maintains records and databases relevant to education programs
  • Manages education evaluations and data
  • Manages education monitor program

Nancy Barnes
Standards Development Specialist
Professional Resources
888.298.6610 / +1 913.312.5565
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  • Monitors the progress of each Standards Development Committee project
  • Participates on the Standards Development Committee
  • Monitors the work of other(non-ARMA) standards related organizations

Jacki Conn
Sr. Manager, Education
Education
888.299.2389 / +1 913.217.6001
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  • Manages curriculum and development of ARMA education programs
  • Manages development and maintenance of RIM Competency model and self-assessment tool
  • Manages development of training materials including course descriptions, manuals, quick reference guides, presentations, job aids, and online modules
  • Oversees the development and maintenance of the education database
  • Staff liaison to the Program Planning Committee
  • Staff liaison to the Education Development Committee

Candace Daniels
Publications Coordinator
Publications
/ +1 913-312-1743
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  • Manages production of publications
  • Manages freelance editors, authors, and other production resources
  • Maintains relationships with publishers
  • Oversees publications inventory ordering and payments

Brett Dietrich
Art Director
Brand Integration and Marketing
888.300.0134 / +1 913.217.6013
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  • Designs graphics for publications, periodicals, and marketing collateral

Sharon Ebberts
Manager,Finance and Administration
Finance and Administration
888.279.7961 / +1 913.312.1739
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  • Responsible for payroll
  • General ledger balancing and analysis of the trial balance and balance sheet
  • Coordinates and prepares most audit schedules
  • Prepares and reconciles all bank and cash accounts, including cash flow projections and requirements

Melissa Ebert
Sr. Manager, Partnerships & Alliances
Brand Integration and Marketing
888.298.8179 / +1 913.217.6020
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  • Manages strategic alliances and collaborative relationships with other organizations
  • Identifies outreach opportunities

Ashley Flynn
Marketing Coordinator
Brand Integration and Marketing
800.422.2762 Ext. 5561 / +1 913.312.5561
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  • Creating and distributing broadcast e-mails
  • Coordinating exhibiting logistics
  • Identifying and executing media relations opportunities
  • Tracking media coverage
  • Assisting in developing news items and other content for website
  • Identifying and coordinating speaking opportunities, article placements, and co-marketing arrangements
  • Conducting basic marketing research
  • Monitoring and updating marketing communications calendar

Andrea Greenwald
Meetings and Events Coordinator
Education
888-279-9349 / +1 913-312-1744
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  • Manages registration for Annual Conference and Seminars
  • Handles accounting functions for Conference Registration
  • Provides customer service to conference and seminar attendees
  • Coordinates committee meetings

Connie Hardy
Executive Administration Officer
Executive Office
888.299.4094 / +1 913.217.6012
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  • Serves as Association Corporate Secretary
  • Supports the Board of Directors
  • Supports the Executive Director
  • Manages HR and benefits administration
  • Liaison to the Election Management Committee
  • Liaison to the Outside Director Search Committee
  • HQ Facilities Manager and Office Manager

Richard Head
Director, Education/Deputy Executive Director
Education
888-299-2618 / +1 913-217-6023
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  • Sets strategic direction for association's education program
  • Oversees development of educational events, including annual conference
  • Liaison to the Conference Program Committee
  • Liaison to the Education Development Committee (EDC)

ARMA International Headquarters
General Inquiries
Member Services
/ 913.341.3808
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Use this link for general inquiries to ARMA International.

Christine Hohman
Manager, Education Content
Education
888.299.7176 / +1 913.217.6008
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  • Manages development and implementation of education content
  • Oversees the development of web seminars, E-discovery seminars, and pre-conference seminar programs
  • Assists in the development of chapter education
  • Staff liaison to the Leadership Development Training Committee
  • Staff liaison to the Electronic Discovery Advisory Group
  • Staff liaison to the Technical Advisory Committee
  • Staff liaison to the Education Development Committee
  • Staff liaison to the Program Planning Committee 

Kevin Joerling
Sr. Manager, RIM Standards & Records Management
Professional Resources
800.457.7954 / +1 913.312.1742
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  • Manages U.S. and international standards development processes
  • Staff liaison to the Standards Development Committee
  • Serves as the primary contact on standards issues
  • Serves as a subject matter expert in records and information management

Tom Killam
Director, Member Services
Member Services
888.299.4319 / +1 913.217.6019
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  • Oversees member/customer services- related activities
  • Develops leadership training opportunities for region and chapter leaders
  • Staff liaison to Region Leadership Program
  • Staff liaison for international activities
  • Staff liaison to Member Relations Committee

Dusty Kline
Director, Information Technology
Information Technology
888.301.3390 / +1 913.217.6005
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  • Oversees IT department
  • Responsible for the overall design and implementation of Information Systems.

Amy Lanter
Managing Editor
Publications
888-298-9202 / (913) 217-6007
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Manage all activities associated with publishing the Information Management magazine

Provide editorial support


Melanie Middlebrook
Director, Finance and Administration
Finance and Administration
888.299.7173 / +1 913.217.6017
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  • Manages finance, budgeting, and accounting activities
  • Assists in the management of ARMA's investment portfolio
  • Produces monthly financial and projection statements/reports
  • Oversees the cash management, accounts payable and receivable functions
  • Liaison to the Financial Planning Committee

Trevor Mitchell
Sr. Manager, Member Services
Member Services
888.298.7376 / +1 913.217.6004
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  • Manages relations with Chapter leaders
  • Manages Chapter Resources on Leadership Resource site of website
  • Produces Chapter Connections newsletter for ARMA leadership
  • Staff liaison to Awards Committee

Ian Nyquist
E-Content Manager
Brand Integration and Marketing
888.279.9741 / +1 913.312.5560
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  • Manages general content for website 
  • Updates and maintains web pages
  • Writes press releases and marketing copy

Jeff Randolph
Director, Marketing
Brand Integration and Marketing
888.299.3610 / +1 913.217.6016
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  • Oversees internal and external marketing communications 
  • Primary media contact
  • Oversees outreach activities, including speaker/expert placements 
  • Identifies opportunities for promoting RIM, ARMA, and ARMA products in external publications

  • Robert Reinsch
    Member Services Data Coord.
    Member Services
    / 913.312.5563
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    Terry Sanders
    Accounting 1 Coordinator
    Finance and Administration
    888.299.4134 / +1 913.217.6018
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    • Handles daily accounting functions, including accounts payable and receivable

    Brad Schoonover,
    Systems Administrator
    Information Technology
    888.300.3944 / +1 913.217.6024
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    • Manages ARMA's information technology network and hardware.
    • Provides support for ARMA's electronic record keeping systems.
    • Analyzes existing IT infrastructure and programs and develops or recommends new systems or modifications to existing systems.
    • Supervises the training of ARMA personnel in the use of PC's, software applications, terminals, printers and other peripherals.
    • Oversees technology asset control with all departments, hardware vendors and other systems representatives.

    Member Services
    Member Services Representative
    Member Services
    888.299.7719 / +1 913.217.6009
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    • Responds to daily e-mail inquiries and member-related phone calls
    • Data input for new and renewal memberships

    Pat Smithson
    Advertising Sales Manager
    Sales and Government Relations
    888.277.5838 / +1 913.217.6022
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    • Advertising sales for Information Management magazine
    • Advertising sales for print and online Buyer’s Guide
    • Web site advertising sales
    • Web seminar advertising sales
    • Special conference/educational workshop underwriting

    Bob Tillman
    Director, Sales and Government Relations
    Sales and Government Relations
    888.298.8219 / +1 913.217.6006
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    • Coordinates government relations and advocacy activities
    • Oversees advertising and exhibit sales
    • Liaison to the Canadian Legislative and Regulatory Affairs (CLARA) Committee
    • Liaison to the U.S. Government Relations Committee (GRECO)

    Vicki Wiler
    Director, Publications
    Publications
    888.299.3239 / +1 913.217.6014
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    • Manages book publishing program
    • Manages Information Management magazine
    • Manages electronic newsletters
    • Staff liaison to Information Management Editorial Board and the Publications Editorial Board
    • Handles copyright permission requests for ARMA books

    Wanda Wilson
    Sr. Manager, Conferences
    Education
    888.298.6902 / +1 913.217.6003
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    • Manages annual conference
    • Manages arrangements for ARMA International seminars

    Elizabeth Zlitni
    Exposition Manager
    Sales and Government Relations
    888.279.7378 / +1 913.217.6015
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    • Manages annual expo
    • Exhibit and sponsorship sales and relations

       

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    © 2009, ARMA International