Member Retention Resources

The following resources will aid you in communicating with your chapter members who have not renewed their membership.

• Sample Email Renewal Reminder
• Sample Letter for Lapsed Members

There are a couple of ways to keep track of which members you should be communicating with:

1. Monthly Rosters - the rosters are distributed pre-sorted by expiration date with those who are about to expire or already have and are in their grace period at the top of the list.
2. Termination email - this is sent to chapter leaders when a member is 30 days past their expiration date and will be terminated in 30 days if they do not renew.

To learn more about each of these communications click here.

 

---